Frequently Asked Questions
Information about our products
We have over 2,000 products in our catalogue, 98% of which are always in stock. Available stock is shown on every product page and is updated daily. If you can’t see whether a product you are interested in stock, please call our sales team or chat with us.
Of course! All the products we sell come with a manufacturer’s guarantee for at least 1 year
We sell some “Refurbished” products in the Office Solution category mainly
We try to have the best prices in the market for 90% of our products and w offer price guarantees for most of our products
Placing an order via Subsensor.com
*Add products to your cart, then proceed to sign into your account if you have one or create a new account. you can also checkout as a guest if you don’t want to create an account.
*Fill in your delivery details & make sure they’re correct. This will ensure that your order arrives at the delivery address indicated in the shortest possible time. Find out more about delivery times and transport
*Select your payment method and delivery option, we offer multiple ways to pay including payment on delivery
*After choosing your form of payment, we just need to confirm your order. You can print a summary of your order and you will receive an email confirming your order with all of the reference numbers you need.
Yes! you can call our sales department and they would assist in placing the order on your behalf. please not that we do not accept purchase orders over the phone
You can place a purchase order by sending us a mail and requesting a quote for the items you want. you can also call us to request a quote but we advice sending a mail so that we can ensure that there are no mistakes with your request
Forms of payment
We offers our customers several different options for paying for goods, so you can choose the one that best suits you.
Bank Transfer
Debit Card
Payment On Delivery
We require a percentage deposit for purchase order which depends on the company and this would be communicated along with a quote
All debit card transactions are handled by Paystack’s secure online payment system.
Card payments are taken the moment the order is confirmed. We will then deliver your order within 5 days
Delivery
Delivery fee depends on your location and the delivery option selected at the point of checkout, for more information on this pls visit our shipping & delivery page.
Yes, we deliver orders placed to all 36 states in Nigeria
delivery of your order would be communicated to you before an after you place your order, with the exact day you will receive it
Other Questions
you can call our phone line to speak with us or chat with an agent directly on our website. You can also send us a mail and we would respond within 24 hours.